HEAR

Review and Appeals Process

DARE uses a Review and Appeals process to make sure that all DARE applicants are treated fairly and screening procedures have been applied consistently.

  • DH Application outcomes issued : 29 June
  • 29 June – online Review and Appeal Application form opens
  • 17:15 on 5 July – Closing date for submission of online Review and Appeal Application form
  • 17:15 on 7 July – Receipt of supporting documents to support Review and Appeal Application

This Review and Appeals process is the only way of having an ineligible outcome re-examined. You can make a DARE Review and Appeal application for one or more the following reasons.


1. You believe there was an administrative error in assessment
2. You were deemed ineligible due to the omission of or error in your supporting documents. You now wish to submit this document(s) for consideration along with either:

2.1 Proof of postage
2.2 Objective documentary evidence showing you experienced significant difficulty in gathering or submitting documentation despite having made a reasonable and timely effort to get documentation.
2.3 Objective documentary evidence showing that there was a third party error in the content of your documentation.

3. You believe that your assessment outcome was unfair, published criteria were not applied or terms and conditions were not followed.

You should provide documentary evidence to support your claim.


1. You believe there was an administrative error in assessment

 If you wish to make a Review and Appeal application on the basis of a possible administrative error, you must complete the application form on the CAO website before 17:15 on 5 July.

The information you submitted in your DARE HEAR application and the supporting documents submitted before 15 March 2021 will then be considered by the Review and Appeals Team and you will receive an outcome of this process in early August.


2. You were deemed ineligible due to the omission of or error in your supporting documents. You now wish to submit this document(s) for consideration along with either:

  2.1 Proof of postage

If you wish to make a Review and Appeal application because your supporting documents have been lost in the post and you have kept proof of postage and photocopies of all supporting documents, you must complete the application form on the CAO website before 17:15 on 5 July.

To complete your Review and Appeals application under Ground 2.1, you must submit proof of postage showing that your documents were posted by the closing date of 15 March 2021 and clear copies of the original supporting documents you submitted by 15 March 2021 to the CAO.

Your request for a Review and Appeal of your application is NOT complete until you have supplied this information to CAO. If this is not received at DARE Review & Appeals 2021, CAO, Tower House Eglinton Street, Galway by 17.15 on 7 July 2021, a review of your application will not be possible.

 

2.2 Objective documentary evidence showing you experienced significant difficulty in gathering or submitting documentation despite having made a reasonable and timely effort to get documentation.

If you wish to make a Review and Appeal application on the basis of Ground 2.2, you must complete the application form on the CAO website before 17:15 on 5 July 2021. You need to submit objective documentary evidence and the relevant appropriate documentation by 7 July 2021.

This documentary evidence should explain the context of the delay you experienced in gathering or submitting documentation despite having made a reasonable and timely effort to get documentation (i.e. initiating this by 15 February), and should state as clearly as possible that this delay was beyond your control.

Examples of why you might appeal on these grounds may include:

  • You had made reasonable attempts to request DARE or HEAR supporting documents in a timely fashion (i.e. initiating this by 15 February) but had not received documents in advance of 15 March.
  • A significant event occurred which was beyond your control, for example you were hospitalised for a significant period and as a result were unable to gather or submit some of your documents by 15 March.
  • The professional or organisation who issued the documentation made an error in the original document and they are now providing you with the new document along with an explanation of the error.

Your request for a Review and Appeal of your application is NOT complete until you have supplied this information to CAO. If this is not received at DARE Review & Appeals 2021, CAO, Tower House Eglinton Street, Galway by 17.15 on 7 July 2021, a review of your application will not be possible.

 

2.3 Objective documentary evidence showing that there was a third party error in the content of your documentation.

If you wish to make a Review and Appeal application on the basis of the omission of or error in your supporting documents, you must complete the application form on the CAO website before 17:15 on 5 July 2021. You need to submit objective documentary evidence and the relevant appropriate documentation by 7 July 2021.

This documentary evidence should explain the context of the third party error in the content of your documentation, and should state as clearly as possible that this error was beyond your control.

Your request for a Review and Appeal of your application is NOT complete until you have supplied this information to CAO. If this is not received at DARE Review & Appeals 2021, CAO, Tower House Eglinton Street, Galway by 17.15 on 7 July 2021, a review of your application will not be possible.


3. You believe that your assessment outcome was unfair, published criteria were not applied or terms and conditions were not followed.

If you wish to make a Review and Appeal application on the basis of your belief that your assessment outcome was unfair, published criteria were not applied or terms and conditions were not followed, you must complete the application form on the CAO website before 17:15 on 5 July 2021 You need to submit documentary evidence to support your claim by 7 July 2021. This documentary evidence should outline where you believe your assessment outcome was unfair, published criteria were not applied or terms and conditions were not followed.

Your request for a Review and Appeal of your application is NOT complete until you have supplied this information to CAO. If this is not received at DARE Review & Appeals 2021, CAO, Tower House Eglinton Street, Galway by 17.15 on 7 July 2021, a review of your application may not be possible.


Third party”, in relation to making a Review and Appeal application, refers to an organisation (e.g. a school), a professional (e.g. Psychologist, Consultant), or state bodies (e.g. Revenue, Department of Social Protection) separate from the applicant or the applicant’s parent(s)/ guardian(s).

Objective evidence” refers to documentation from this third party (i.e. not written or compiled by the applicant or the applicant’s parent[s]/ guardian[s]), which details the error made by the third party or provides information about why an error on the original application was beyond the control of the applicant. Examples of this documentary evidence may include:

  • A letter from the relevant body or organisation explaining that you had requested supporting documentation for the purposes of DARE and/or HEAR and due to an oversight or unforeseen delay at the organisations end, they were unable to provide that documentation in a timely manner.
  • Email correspondence with the relevant body or organisation clearly showing that you had requested supporting documentation for the purposes of DARE and/or HEAR and, due to an oversight or unforeseen delay at the organisations end, they were unable to provide that documentation in a timely manner. DARE and HEAR reserve the right to verify correspondence with the third party.
  • A letter from a Consultant or professional working under the instruction of the Consultant outlining the details of the circumstances which prevented you from meeting the 15 March deadline.

 

The following information will be taken into account during the Review and Appeals process:

  • The information you provided on your online application by 1 March 2021
  • The supporting documents you submitted by 15 March 2021 and
  • Information you provide on your online Review and Appeals application form by 17:15 on 5 July 2021 and, where applicable, documentation (e.g. with objective documentary evidence or proof of postage) you provide by 7 July 2021. Change of circumstances cannot be considered during the Review and Appeals process.

If you would like to make a Review and Appeal application, complete the online Review and Appeals application form by 17:15 on 5 July 2021. You will find the Review and Appeal application form under the My Application section of the CAO website on www.cao.ie A Review and Appeal application is not considered to have been received until you receive an email from CAO confirming receipt.

If you would like more information about your application, please contact CAO Helpdesk by clicking Contact Us on www.cao.ie phone 091 509800. Alternatively you can contact the Disability Office of any participating DARE Higher Education Institution here

Posted by / April 19, 2017